Good mediators make it look easy…empathetically holding the space in the midst of high emotions and a dizzying amount of information. Underneath that calm and compassionate countenance, mediators are charged with maintaining neutrality, honoring the process, and deploying all kinds of skills that allow parties to hear each other, and find their own ways to move forward.
Editor: Swans in fact have feet and not tentacles. You’re confusing them with octopuses.
Author’s response: What do you know about swans? And it’s octopi, dude.
Editor: Both are acceptable, so put that in your pipe and smoke it.
Author: Good day, sir.
Author: I SAID GOOD DAY SIR.
Editor: Um, mediation?